Shipping Policy

At Blue West Home, we partner with Amazon Multi-Channel Fulfillment (MCF) to ensure fast, reliable, and secure delivery of your orders directly to your doorstep across the United States.

Order Processing Time

• All orders are processed within 1 to 2 business days (excluding weekends and holidays).

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched from the fulfillment center.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard delivery times are as follows:

Shipping Option	Estimated Transit Time	Cost
Standard Shipping	3–5 business days	Free on orders over $100
Expedited Shipping	2 business days	Calculated at checkout
Priority Shipping	1 business day	Calculated at checkout

Note: Delivery times are estimates and start from the date of dispatch, not the order date.

Shipping Destinations & Restrictions

• Contiguous U.S.: We ship to all 48 contiguous United States.

• Alaska, Hawaii, & U.S. Territories: Delivery may take longer (typically 5–7 business days), and additional shipping fees may apply.

• P.O. Boxes & APO/FPO: Because our orders are fulfilled via Amazon’s carrier network (which includes Amazon Logistics, UPS, and FedEx), we strongly recommend providing a physical street address. Deliveries to P.O. Boxes or military bases may experience delays or restrictions.

Order Tracking

Once your package leaves the warehouse, you will receive an email containing your tracking details (typically via Swiship or standard carrier tracking links). Please allow up to 24 hours for tracking updates to register with the carrier.

Address Changes & Order Cancellations

Because our fulfillment system is fully automated with Amazon fulfillment centers, orders enter processing almost immediately after being placed.

• If you need to cancel or modify your shipping address, please email us immediately at support@bluewesthome.com.

• Once an order has entered the fulfillment process, it cannot be modified or canceled. If your order has already shipped, you may initiate a return upon receipt following our [Return Policy].

Damaged, Lost, or Stolen Packages

Blue West Home is not directly responsible for packages lost or stolen after verified carrier delivery, but we are here to help:

• Package Marked Delivered But Missing: Please check around your porch, side doors, and with neighbors. Carriers sometimes mark packages as delivered a few hours before actual drop-off.

• Lost in Transit: If your tracking hasn't updated in over 5 business days or your item arrived visibly damaged, contact us immediately at support@bluewesthome.com with your order number so we can investigate and resolve the issue.